Hot Tub Barn
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Total Customer Satisfaction Plan

Money Back Guarantee*

If for any reason, within seven days from the date of installation, you are not satisfied with your Urban Lite, Limelight or Hot Spot hot tub, Hot Tub Barn will refund the purchase price of your hot tub, less 33% restocking charge. *

Hot Tub Exchange Privilege*

For 30 days from the date of installation, Hot Tub Barn will provide you the privilege of exchanging your hot tub for any other model from the range of Hotspring, Tiger River, Solana or Hot Spot hot tubs for the difference in the purchase price plus a 33% restocking charge. **

HotSpring Spas

Limelight Spas

HotSpot Spas

Riptide Swim Spas

Rapid River Pools

Happy-Where-It-Is Guarantee*

Within three months of original installation, Hot Tub Barn will be happy to relocate your Hotspring, Limelight or Hot Spot hot tub to any location on the same property where the hot tub was originally delivered for a special reduced rate of only £150.00. Our regular delivery requirements apply.

This offer is good for one move only and does not apply to related electrical and/or construction costs or the cost of a crane or any other equipment necessary other than our standard two-man crew with factory dollies.

Referral Guide

When you refer a friend, neighbour, relative or co-worker who then purchases a hot tub, swim spa or exercise pool from Hot Tub Barn, you will receive a rebate of £160.00 credit for watercare supplies, accessories or services. The buyer must mention your name at the time of purchase. There is no limit to the number of rebates you can earn, even up to the purchase price of a new hot tub.

Just-Call-Us Warranty

A qualified Hotspring or Riptide technician will perform all warranty work on your Hotspring, Tiger River, Solana, Hot Spot, Limelight, Rapid River or Riptide spa under the conditions set forth in the warranty provided.

* Does not apply to Riptide Swim Spas and Exercise Pools

** This does not include special delivery, installation and related costs - for example, electrical contracting, use of crane, spa shelters etc.