Urban Lite Collection

Warranty & Support

We've been selling quality hot tubs since 1996, and have always taken pride in offering the highest standards of customer service and after-sales care in the industry. We are one of the few UK hot tub retailers with our own, highly trained, experienced in-house delivery and service team (we do not out source our delivery service or warranty work) - so while we do sell the most reliable spas available, we've also got you covered if your hot tub does skip a beat. Find out more about our warranty coverage.