Tel: 01737 240144
 
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1. On-line privacy practices
Your right to privacy is important to us.
We are keen to strike a fair balance between your personal and business privacy while ensuring you obtain full value from the internet and other products and services we may be able to market to you.

2. Subscription
In some areas of our web site, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit.
This would include where you provide feedback to us through the contact form so we ask you to give us your name, e-mail address and other personal information that will be needed to supply the services to you.
We may use your personal data for future e-mail mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence which may relate to you. If you would rather not receive future marketing e-mails from us please inform us by e-mail. The information you provide will be kept confidential and will be used only to support your customer relationship with us. We do not disclose or sell your information outside our corporate.

3. Trading from our website
Making sure you can buy safely on-line is a priority for us and we have made strenuous efforts to ensure that security is one of our highest priorities and we have devoted a great deal of effort to ensure that our on-line security measures help to safeguard your information. We use industry-standard technology to allow for the encryption of:
  • Potentially sensitive information such as your name and address
  • Critically-sensitive information like your credit card number
  • If concerned only about the privacy of your credit card information, we encourage you to submit your order electronically without a credit card number and we will contact you to obtain this information.
  • We hope that once you understand the measures we take to help ensure secure transactions and privacy, and the steps you can take yourself, you will be as happy about the safety of your on-line transaction and order information as we are.
  • We have no desire to infringe upon your privacy while using our site and we will never provide your personal information to anyone.

4. Cookies
We do not use cookies (defined below) for collecting user information from the site and we will not collect any information about you except that required for system administration of the Web server and otherwise as described above.
Cookies: Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

5. Further information on data protection and personal privacy
For further information from us on data protection and privacy contact:
Hot Tub Barn
The Spa Showrooms
Trehaven Parade
Hornbeam Road
Reigate
Surrey
RH2 7LL
Tel: 01737 240144
Facsimile 01737 240494
Information on the Data Protection Act 1998 is also on the Information Commissioner's web site at www.dataprotection.gov.uk
Use of this Site is subject to our Terms and Conditions
Date 2008